JOB ADVERT
December 2025

Opportunity Bank invites applications from qualified candidates to fill the position of:

Position: Chief Executive Officer

Reports to: Chairperson, Board of Directors

Job purpose:
Lead and manage the Bank by providing overall direction to the Bank, ensuring maximum reach,
sustainability and transformation of the Bank’s operations to serve the poor. To drastically increase the
number of customers borrowing from the Bank vis-à-vis savers, for optimum impact. The CEO provides
insight, information and counsel concerning the Bank’s affairs to the Board of Directors and
shareholders. In addition, the CEO is required to oversee the development and implementation of
corporate policies and strategies.

Key Result Areas (KRAs):
A. Business Development – Proactively identifies, recognizes and exploits opportunities to generate
and win new business to ensure a competitive edge.
B. Business Acumen – Demonstrates an appropriate level of insight into broad business principles,
structures, practices and the commercial value chain (customers, suppliers, competitors).
Understands digital technology and its use in delivering solutions to customers.
C. Customer Centricity – Exhibits an in-depth, up to date understanding of the business, views,
challenges and needs of all target customers.
D. Service Excellence – Drives high levels of customer orientation and service, regarding it as a
differentiator in the market.
E. Results and Achievement Orientation – Generates results and meets pre-determined objectives
through the effective utilization of resources.
F. Role Modelling the Bank’s Values – Demonstrates integrity and upholds the rules and
regulations, ethics and values of the Bank.
G. Employee retention – Creates a sustainable value proposition that facilitates employee retention.
H. Setting Strategic Objectives and Measures – Articulating a clear, compelling and integrated vision
and strategy for the Bank. Sets clear direction through translating strategy into measurable
objectives, plans and actions. Ensures buy-in from all stakeholders while successfully engaging,
motivating and mobilizing others to achieve the Bank’s vision.
I. Strategic Decision Making and Planning – Analyses strategies and sets a clear direction through
translating them into measurable objectives, plans and actions. Monitors and reviews strategic
plans taking corrective action if necessary.
J. Inspiring, Empowering and Building a Team – Motivates and inspires others to give of their best
for the good of the team and the Bank. Builds confidence and commitment through empowering
others to make decisions.
K. Managing People and Performance – Develops and maintains a high-performance culture by
setting, monitoring, measuring and managing KRAs with individuals and teams.
L. Identify risk factors and establish frameworks to mitigate risk in the Bank in line with risk
management dashboards and Bank policies.
M. Ensure compliance with Bank policy and procedures and the risk management framework
operational within the Bank.
N. Championing and communicating the corporate culture and organizational values to all internal
and external stakeholders. Supporting transformational activities aimed at empowering all staff
and clients in such a way that they become agents of social, economic and spiritual
transformation in their own communities. Promoting a culture of gender equity and sensitivity
among staff at all levels. Keeping abreast of current developments in microfinance and financial
services industry, including macro and micro environmental factors and trends, microfinance plus
and poverty eradication strategies through local and international networking activities.
O. Acting as the principal representative of the organization with the press, other businesses,
community and industry associations, and government agencies.
P. Liaising with potential investors and strategic partners to raise funds, maintain relationships and
build new partnerships.
Q. Ownership of donor relationships and key deliverables.

Qualifications & Experience:
• Master’s degree or greater in business or finance is desirable.
• A minimum of 10 years relevant work experience with a minimum of 6 years at board or senior
management level in a Retail Bank or similar financial services institution.
• Knowledge of a wide range of micro banking products and services.
• Expansive knowledge of retail banking operations.
• Expansive knowledge of standard banking regulations, banking law, business law, employment
and labor law, internal operational policies and procedures, and banking products and services.
• Demonstrable commitment to a mission-driven agenda.
• Fluent in English, verbal and written.

Personal skills and abilities:
• Relationship Building – Works effectively and co-operatively with others to establish and
maintain collaborative networks and mutually beneficial working relationships with key
stakeholders.
• Communication Skills – Communicates logically, clearly and concisely both verbally and in
writing. Has impact through effectively explaining, persuading, convincing and influencing others
in order to achieve the desired outcome(s).
• Collaboration – Works with others in a respectful and supportive manner, making a conscious
effort to find mutually beneficial solutions and ways of working.
• Coaching and Mentoring – Creates an environment which fosters self-development and growth
through being accessible and providing guidance, constructive feedback and coaching to others.
• Emotional Intelligence – Demonstrates self-control and emotional maturity by being aware of
and regulating feelings and emotions in a manner appropriate to the situation at hand. Is
assertive without being arrogant, managing conflict in a calm and professional manner.
• Responsiveness – Actively influences events and takes initiative by grasping opportunities,
taking the lead and thinking proactively. Self-driven, taking full responsibility for their own
growth and development.
• Problem Solving and Decision Making – Skillfully manages complexity and ambiguity in the
problem-solving process. Appropriately applies acquired learning and experience to effectively
identify, analyze and select the most appropriate approach(es) and solution(s). Thinks
progressively and contributes new thinking.

Opportunity Bank is an equal opportunities employer. All qualified candidates are
encouraged to apply, regardless of disability, gender, marital status, religion and ethnicity.

Interested candidates should submit signed application letters along with their curriculum vitae
to the Head of Human Resources via email at (tajiku@opportunitybank.co.ug) not later than
Wednesday, 31st December 2025.